Keynote by Chris J Snook: Block or Not: A framework for evaluating and implementing blockchain solutions in order to reboot retail, optimize customer experience, and capture more market share as we transition fully into the Token Economy.
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Does your company meet the expectations of today’s empowered customers? Are you leading business transformation or stuck trying to catch up? Are you prepared to leverage the next generation of technologies for customer experience or struggling to understand what they all mean?
Get up to speed at Modern Customer Experience 2018 and take the next step in business transformation. Join us in Chicago and take home smarter customer experience strategies that can lead to meaningful results.
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Peers in your industry are using Oracle CX Cloud to differentiate, innovate, and drive meaningful business results. Learn how they are doing it and secrets of their success.
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Modern Customer Experience is a rare opportunity to meet with the people behind the products. If a particular business challenge has been stumping you, this is the place you’ll get the answer.